Privacy Policy

1. Scope

This Privacy Policy applies to our website, communications, and any related services offered by Riwaaz. By using our Services, you consent to the practices described here.

2. Data We Collect

• Contact details such as name, email, and phone.
• Event preferences, city, dates, and budget details you share.
• Usage data including pages viewed and interactions.
• Technical data such as IP address, device, and browser info.

3. How We Use Data

• Respond to enquiries and connect you with Vendors.
• Personalize content and recommend relevant Vendors/venues.
• Improve our website, security, and performance.
• Send service updates and marketing (with your consent where required).

4. Sharing of Information

We may share your information with:

• Vendors you choose to contact or book.
• Service providers for analytics, hosting, and communication.
• Authorities when required by law or to protect rights.

5. Cookies and Tracking

We use cookies and similar technologies for essential operations, analytics, and personalization. You can control cookies via your browser settings, but some features may not work properly.

6. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission or storage is 100% secure.

7. Your Rights

• Access, update, or delete your information.
• Opt out of marketing communications at any time.
• Withdraw consent where processing is based on consent.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18 and we do not knowingly collect data from children.

9. International Transfers

Your data may be processed outside your country. Where required, we use appropriate safeguards for such transfers.

10. Changes to this Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

For privacy queries or requests, email us at privacy@riwaaz.in.